Win-Back / Churn Rescue
Hub 01 reactivates never-converted leads. Hub 09 targets cancelled or lapsed paying customers.
The leak
Soon
Bring back customers who already trusted you once.
Lapsed customer → return offer
Outline only
This hub was scoped but never written past the leak statement — no steps, KPIs, or guardrails. The hubs it would extend are listed below, and those do have full playbooks.
Builds on
Hubs this one builds on — those have full playbooks.
Planned integrations
Connections this hub would need to work.
CRM / contact DB
Lead segments, consent flags, ownership, and campaign history
SMS / messaging
Compliant outbound and two-way conversations
Calendar / booking
Real-time availability, booking, reschedule, and reminders